Refund Policy Effective Date: 30/10/24
1. Eligibility for Refunds Refunds are available under the following conditions:
Technical Issues : In case of technical problems that prevent app usage.Service Dissatisfaction : If you are dissatisfied with the service within the first 30 days of purchase.Unused Subscription : For annual and quarter plans, pro-rated refunds are available for the unused portion of the subscription.2. Requesting a Refund To request a refund, follow these steps
Contact Us : Send an email to help@brainboosty.com .Include Information : Provide your name, the purchase email, issue description, and proof of purchase (e.g., receipt or transaction ID).Submit Within Time Frame : Ensure your request is made within 30 days of purchase.3. Time Frame Processing Time : Refunds are processed within 10-15 business days of approval.Submission Window : Requests must be submitted within 30 days of the purchase date.4. Refund Method Original Payment Method : Refunds will be sent to the payment method used during purchase.5. Non-Refundable Items Refunds are not available for:
Monthly and Weekly Subscriptions : Non-refundable after 30 days.Promotional Items : Free items or services received as part of promotions.6. Weekly Subscription Policy Trial Period : Cancel before the end of the trial period to avoid charges.Cancellation : Weekly subscriptions can be canceled at any time, but no refunds are issued for partially used weeks or after the trial.7. How do I cancel my subscription To cancel your subscription, please contact us at help@brainboosty.com
Include the following information:
Your name The email used to sign up A brief description of your request We may request additional information about your account if the details provided aren’t sufficient to process your request.
Note: Be sure to submit your cancellation request within the 7-day trial period if you do not wish to continue with the selected pricing plan. After the trial, billing will proceed according to the plan chosen on our website. For more information, please review our refund policy.
8. Contact Information For refund requests or other inquiries:
9. Exceptions Denial of Requests : Refunds may be denied if eligibility criteria are not met.Abuse of Policy : Fraudulent or abusive refund requests will be rejected.10. Additional Information Pro-Rated Refunds : For annual and quarter plans, refunds are calculated based on the remaining time.Dispute Resolution : Contact our support team for any disputes regarding refunds.By using our services, you agree to this Refund Policy. Thank you for choosing BrainBoosty.